1. Our Website
Scapien LLC strives to keep the information on this website current and accurate, but we do not guarantee its completeness or accuracy. You are solely responsible for accessing and using the website and any information therein. Any third-party pages linked from our website are not under our control, and we are not responsible for their contents or any changes made to them.
Any reproduction, distribution, or transmission of this website's content requires prior written permission from Scapien LLC.
2. Privacy Policy
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide to us.
Data We Collect:
- Information you provide directly (e.g., name, email address, phone number, account credentials).
- Information automatically collected when you use our website or services (e.g., IP address, browser type, device identifiers).
- Communication data, including SMS, email, and other messages exchanged with us.
How We Use Your Data:
- To provide, maintain, and improve our services.
- To send promotional, transactional, and account-related communications (including SMS messages).
- To comply with legal obligations.
How We Protect Your Data:
We implement appropriate technical and organizational measures to safeguard your information against loss, misuse, and unauthorized access.
3. GDPR Compliance (EU Users)
Data Controller: Scapien LLC is the controller of your personal data for the purposes described in this policy.
If you are an EU resident, you have the right to access, rectify, or erase your personal data, restrict or object to processing, and request data portability. You also have the right to lodge a complaint with your local supervisory authority.
To exercise your rights or make a Data Subject Access Request, please send us a notice via our Contact Us page.
4. California Privacy Rights (CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act):
- Right to Know: You may request details about the categories and specific pieces of personal information we collect, the categories of sources, the business or commercial purposes for which we collect it, and the categories of third parties to whom it is disclosed.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
- Right to Opt Out of Sale/Sharing: We do not sell or share personal information for cross-context behavioral advertising.
- Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your rights.
To exercise these rights, please send us a notice via our Contact Us page with the subject "CPRA Request."
5. Confidentiality Notice
Information contained in any email or attachment from Scapien LLC may be privileged or confidential and intended solely for the use of the original recipient. If you have received such communication in error, please notify the sender immediately and delete it, including from your deleted items folder.
6. Your Agreement & Communication Consent
By accessing or using our website, creating an account, or otherwise providing your contact information, you agree to be bound by these Terms of Use and our Privacy Policy.
By providing your email address and/or phone number to us, you expressly consent to receive communications from Scapien LLC via email and SMS text messages. This includes, but is not limited to: promotional offers, product updates, service announcements, account notifications, security alerts, surveys, and other business-related communications. Consent is not required as a condition of purchase.
- SMS Program Name & Description: Our SMS program ("Scapien Alerts") provides account notifications, security alerts, service updates, and occasional promotional messages. Message frequency varies based on your interaction with our services.
- Opt-In Methods: You consent to receive SMS by providing your phone number during account creation, form submission, or other interactions with our services. Where required, we may also use a double opt-in confirmation.
- Help & Support: For SMS help, reply HELP or use the Contact Us page on our website. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Opt-Out: You may opt out of promotional communications at any time by following the unsubscribe instructions in our messages, replying STOP to SMS messages, or submitting a request via our Contact Us page. Transactional messages related to your account or services may continue as necessary for business operations.
- Autodialed/Automated Messages: Some messages may be sent using an automatic telephone dialing system or other automated technologies.
- If you do not agree with these terms, do not use our website or services.
7. Policy Changes
We may update these Terms of Use and Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed about our data collection, usage, and sharing practices.
8. Contact Us
For all general, privacy, or SMS-related inquiries, please use the Contact Us page on our website.